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Free sale up to 72 hours prior to the day of service. Availability must be confirmed for reservations made less than 72 hours prior to the day of the service.
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Cancellations free of charge can be made within 30 days prior to departure; after that term, a 100% fee will be charged.
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If for any reason, including flight delays, the passenger fails to show up at the established place and time, a 100% fee will be charged by Nica express for No Show.
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The confirmation time established in the reservation may vary in a 15-minute interval due to traffic jams or delays while waiting for other passengers.
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The shuttle bus will only wait 10 minutes in the assigned pick up places as it is a shared and scheduled service. If the passenger still fails to show up ten minutes past the assigned pick-up time, this will result in a No Show status and the passenger will be charged a 100% free.
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No food is allowed in the vans
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Each passenger is allowed one carry-on and one item of luggage.
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Carry-on items must remain with the passenger at all times during the trip and Nica Express will not be held liable for loss or damage to carry-on items not properly supervised by the passenger. This includes carry-on items incorrectly placed inside the luggage compartment.
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Children under 12 years of age pay 50% of the adult rate.
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Children under 3 years old must use a car seat for children during the trip. These are provided free of charge and must be requested when making the reservation.
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A $5.00 fee will be charged for each surfboard (maximum 7 feet long) and for each additional item of luggage. Both items require advanced reservation.
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We love pets but they won't be allowed on the vans
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Our company cannot be held responsible for items lost or left behind in our vehicles.
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Our company cannot be held responsible for schedule changes in ferry services, nor for accidents and/or loss of luggage during the trip on the ferry.
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Our companymay change or cancel any service for reasons of beyond our control, such as: strikes, weather conditions, war or local guerrillas, public demonstrations, natural disasters or acts of terrorism.